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What is the Difference Between DIY Damage Cleanup and Using a Professional Service in Queens?

6/30/2020 (Permalink)

overflowing toilet in a public bathroom Regardless of the inconvenient situation at hand, team SERVPRO is ready to help. Contact our certified technicians right away.

SERVPRO technicians are ready to come to your Queens property and perform any needed actions to approach  preloss condition

There are many ways that loss can hit a commercial property in Queens such as fire, water, mold, or biohazard situations; however, the one thing all these scenarios have in common is the quicker the cleanup starts has the potential to lessen the loss experienced by the property owner. When a property disaster happens, it is vital to bring in a professional mitigation company to oversee the cleanup and restoration of the property for the best outcome. DIY efforts can lead to: 

  • Accidentally spreading mold spores or soot in the case of fire loss
  • Ruining items that had restoration potential through improper cleaning methods
  • Water extraction or drying takes too long and cause deterioration of building materials or mold

What Can Commercial Restoration Companies Do for a Business That Needs Cleanup? 

It is hard to close your Queens business when you need help from commercial restoration companies to get the loss turned around. SERVPRO techs do a lot more than show up with wet/dry vacs and fans. The techs have access to a diverse array of both extraction and drying equipment. The goal is to save as much as possible from needing replacement in terms of both structure and contents and get the property reopened quickly. Disasters can hit properties in a lot of different ways.

Water Damage 

Whether it happened due to a pipe leak or toilet overflow, SERVPRO techs have the expertise to remove the water and dry the property. When the water loss contains sewage or other contaminants, it is vital to not come in contact with the water unless wearing protective clothing. The techs practice safety for all during mitigation and work to lessen the loss by moving out items off-site for storage or cleaning as needed to save the property or shop owner the cost of replacement.

Storm and Flood Damage

When flood damage ruins your Queens commercial property, the techs are ready to clean up the water and dry the structure. Controlled demolition is a normal part of mitigation, mainly when dealing with flood water within a structure.

Fire Damage  

It is vital to test the smoke residues to ensure the proper cleaning methods get used for the best outcome. With their specialized cleaning agents and manual cleaning tools, the techs can clean up any size fire damage within a structure. Soot within the ductwork can also be a problem, and the techs have the equipment to perform any needed deep cleaning, including ductwork.

Mold Damage 

Once mold takes residence within your commercial property, it will not want to leave. The techs have extensive training in the remediation of mold. They can carefully perform abatement to remove the dry colony matter and also address the reasons for the favorable conditions for sustaining the infestation.

Certified SERVPRO Cleaned

As COVID-19 has become a concern for many commercial properties, assuring your employees and clients that your property has high sanitary standards can help build trust that your company puts a priority on safety. SERVPRO has antibacterial cleaning agents, and after cleaning, they test surfaces to ensure there are no bacteria or pathogens present.

Professional Equipment and Solutions are Crucial

When SERVPRO arrives on-site to assist local businesses with the cleanup, the techs bring everything they need to complete the job in their green service vans. Typically it includes:

  • Extraction and drying equipment
  • Plastic for containment
  • Professional-grade cleaning agents
  • Generators when the power is out

Odor Control is Another Reason to Choose a Professional Restoration Service  

Water can leave behind unpleasant musty odors, and fire damage has a distinctive smell that must be eradicated before any repairs or rebuilding can occur. Foul scents such as these need elimination rather than covering up with sprays or stand-alone air fresheners. The technicians have access to a large number of devices that work to neutralize both airborne and embedded odors within a structure.

With their collective decades of experience, the techs have the knowledge and expertise to handle a small clogged restroom sink overflow or a massive scale fire that gutted a property. They approach each job site with both professionalism and compassion to make one of the most stressful situations a property investor can face a little easier to deal with.

SERVPRO of Forest Hills / Ridgewood at (718) 381-3702 when you need the help of a commercial restoration services company. The technicians have the skills and equipment to turn around any amount of loss to your property and bring it to its former condition.

My Forest Hills Home is Flooded After a Storm. Where Can I Get Assistance to Restore it to Normal?

6/17/2020 (Permalink)

Living room carpet flooding Call us today at (718) 381-3702 to restore your property to its preloss state.

Call SERVPRO Technicians to Conduct Storm Flood Damage Restoration in Your Forest Hills Residence

Storm flood damage can be deep-rooted and devastating to property owners. It can cause structural damage and undermine the foundation and structural integrity of your Forest Hills property. Therefore, you should hire professionals from SERVPRO to prevent costly repairs.

Are there any mistakes I should avoid?

One mistake you can make is trying to handle the flood damage in your Forest Hills property yourself. Without the proper skills and equipment, you can cause further damage that can lead to costly repairs. A common mistake is beginning repairs before eradicating moisture properly. A cosmetic fix only looks acceptable for a brief time. After a few months, the moisture trapped by the fresh finishing materials can cause problems.

What are the secondary damages linked to flooding?

The secondary damages of flooding are adverse, and only certified professionals can minimize them. Pooling floodwater, debris, bacteria, and chemicals can cause issues such as:

    •    Mold growth: The trapped floodwater, and water ingress creates a conducive environment for mold growth, which poses health risks.
    •    Wood shrinkage and swelling: If you have wood flooring, it is essential to note that it absorbs water naturally. It releases the absorbed water depending on the fluctuating atmospheric conditions.
    •    Surface staining: As floodwater flows into your property, it may tag along with minerals in solution form. The water can deposit the minerals in surfaces such as wall and floor finishes.
    •    Persistent odors: A damp smell may linger in all corners of your property for an extended period. Materials such as wood may decay, leading to odors in your property.

How can your restorers dry wood materials and flooring?

The drying process is vital during flood damage restoration. We can use advanced equipment to speed up the process. After removing the water using pumps, our SERVPRO technicians can use a portable electric heater to direct heat towards the wooden floor. The machine uses heat exchangers to transfer heat from hot coils to the air streams that air movers produce. This process speeds up the rate of evaporation on the wood materials.

Can you combat the foul odor?

Odors can make it difficult for you to live in the property. Our technicians can use an air filtration device to remove airborne particles and odors from the air. The equipment draws dirty indoor air into a series of filters, which capture odors and gases and exhausts clean air into the environment. It removes gases and odors by attracting odor molecules to the filters through absorption.

SERVPRO of Forest Hills / Ridgewood has decades of experience and advanced equipment that we can use to manage the storm flood damage in your property. Call us today at (718) 381-3702 to restore your property to its preloss state.

How Can I Tell If Items in My House Got Wet After a Water Leak?

6/9/2020 (Permalink)

"Contact us" Our experienced teams at SERVPRO can help you figure out the level of water damage in your home. Give us a call today.

For Water Removal in Forest Hills Call SERVPRO

Even a small crack developing in one of your pipes in your Forest Hills home can cause hundreds of gallons of water to spill into your structure. Moisture first follows gravity, and then it can spread to different stories or follow the floor and go to other sections of your building.

How can you find all of the moisture present in my house?

When performing water removal in your Forest Hills home, our SERVPRO technicians can utilize a variety of specialized sensors and meters. Based on our knowledge of how moisture works and moves through your structure, we have a good idea of where to check. The type of instrument we use to detect the presence of moisture varies depending upon the types of materials being tested.

How do you determine which sections of my carpets got wet?

We can use a moisture sensor that consists of metal probes on the bottom and a handle on top. If the device senses moisture when the probes get stuck into your carpets, then it will make a noise, and a light will turn on.

How can you tell if my drywall got wet?

Penetrating Moisture Meter: When using a penetrating meter to test for moisture in your drywall, our technicians hammer the instrument's metal probes into your wall. The device then gives a moisture content number in a percentage. To figure out how wet an item got, we can test the walls in the affected area and test the walls in an area that we know did not get affected. We then use the unaffected moisture content numbers as our drying goal.

Non-Penetrating Meters: Non-penetrating meters use electrical signals to tell if an item is wet or not. Non-penetrating meters can be useful when detecting moisture in your wooden studs and wall cavities. We can also take a reading with the non-penetrating meter in unaffected areas to calculate the difference and obtain a drying goal.

After you suffer from a water leak in your house in Fresh Pond or Kew Gardens, call SERVPRO of Forest Hills / Ridgewood at (718) 381-3702.

Find out more Forest Hills

Can I Have Water Damage and Not Know It?

6/3/2020 (Permalink)

Discovering Hidden Water Damage Do You Think You Have Hidden Water Damage? Don't hesitate. Call SERVPRO today!

SERVPRO technicians have the Advanced Equipment and Training to Restore your Richmond Hill Home  

There are small signs your home may be trying to alert you to a slow leak either from a plumbing issue or a structural issue that needs attention. Ignoring the subtle clues can result in greater losses and additional problems such as structural deterioration and mold infestations. The most frequently seen signs include:

  • Musty odors in a room that never fully go away
  • Water spots on walls or ceilings
  • Puddles of water that appear on the floor 
  • Paint "bubbles" on walls 

What Should I Do First When I Find Water Damage in My Home?

When you notice any of the signs of water damage in your Richmond Hills home, one of the first actions you should take is to bring in a professional restoration services company. SERVPRO techs arrive quickly and determine both the cause of the water loss and form an individualized plan to clean up and restore the property and affected contents. 

The techs use their advanced detection equipment to map out the scale of the water loss within the home. Fortunately, through the use of various types of detection equipment, they can "see" behind walls, under the floors, and determine if how much of an area has water loss without the need to check under flooring or remove sheetrock manually.  

Once the scale of the water loss gets ascertained, the techs perform any controlled demolition such as removal of flooring to dry a subfloor or the cutting away of deteriorating sheetrock to halt any further wicking of moisture. These actions perform the dual purpose of both stopping additional problems from developing and also opening up the wet area for drying. 

Extraction Techniques That Work Against Water Loss

Self-cleanup of water in a home can be a huge error for a homeowner to make. Commonly-used consumer-grade equipment such as wet/dry vacuums does not have the pulling power to match the intense pull of the portable pumps utilized by the SERVPRO techs. When water gets left behind in carpet padding or under tile, for example, delamination and other issues such as mold can occur. The techs use their moisture removal equipment and perform "dry" passes to extract the maximum amount of moisture from a surface. This part of the restoration service helps lessen the time needed to dry. 

How Does Professional Drying Equipment Compare to DIY Methods?

Using household fans to dry a water loss area can take days or sometimes weeks to show a result, and in that time, further deterioration of the building materials can occur. In particular, a wet carpet and pad that had restoration potential can get ruined and require placement if the extraction and drying process wait too long.  

The drying equipment brought on-site by SERVPRO techs has a design basis in the science of psychrometry. The air movers blast warm, dry air at such high velocity that it causes a reaction to force embedded moisture to rise. The techs set up dehumidification equipment to capture the water vapor as it rises and ports it offsite. Specialized equipment also helps, such as: 

  • Injecti-Dry systems to push air into small spaces 
  • Drying mats for hardwood flooring
  • Floating or tenting to dry carpet and padding in place

Odor Control Methods After a Water Loss

While extraction and drying go a long way towards the reduction of the musty odor that water loss can leave behind, sometimes there is a need for stronger applications. The techs have numerous choices, such as hydroxyl generators, thermal fogging, or time-release gel pellets. 

What Does the Scope of Coverage Have to Do With Restoration Services?

SERVPRO technicians are meticulous to only dispose of ruined items with the approval of the adjuster or property owner, and they are also very cautious to only perform actions during the restoration services that are within the scope of the insurance coverage on the property. This assists in helping homeowners never to experience surprise fees that are outside the coverage on their property. 

SERVPRO of Forest Hills / Ridgewood brings the advanced equipment, knowledge, and professionalism to every water damage restoration project. Call, 24/7 to address any size water loss in your property at (347) 379-1720.

Learn more about Richmond Hills.

Is Thermal Fogging Good for Fire Odor Removal in My Forest Hills Home?

5/29/2020 (Permalink)

square green hydroxyl generator SERVPRO provides cutting edge equipment for odor control after house fires in the Forest Hills area.

We have multiple tools that can help to deodorize a fire-damaged home to suit individual circumstances.

Removing odors is only part of the often-formidable task of restoring Forest Hills homes and businesses after fire losses. With multiple potential tools and machines that can neutralize harsh smoke and burning odors after a structure fire, choosing the right approach can save a customers' time and money with the restoration work their home needs.

While fire damage in Forest Hills homes and businesses can embody many obstacles and necessary actions, odor removal can be a challenge because of how widespread this condition can become. From embedded odors in structural elements like drywall and wood framing to environmental scents that can make comfortable living difficult, we have several strategies that can work to neutralize these effects to make fire losses “Like it never even happened.”

What is Thermal Fogging?                                       

Among the potential deodorization approaches that our SERVPRO team can utilize, thermal fogging is one of the most versatile and effective available. The process allows for a wider dispersal area that can also penetrate porous materials. Part of the concern with structure fires is the rising temperature opening up pores in sensitive structural components more than usual, allowing for smoke and other harsh odors to become trapped inside the material during extinguishment when the surfaces cool again. While some of these surfaces must be removed and discarded by our in-house contractors, thermal fogging can often help reach these embedded odors. Foggers work by:

  • Superheating deodorizing chemicals
  • Creating a mist/vapor
  • Dispersal with pressurized blasts controlled by technicians

What Makes it a Recommended Choice? 

While there are multiple odor removal implements that our team could use, thermal foggers and ULV foggers are common choices for several reasons. An assessment to determine the ideal deodorizing equipment gets conducted before mitigation begins. Our project manager and crew chief can catalog damage and choose the ideal personnel and equipment to manage present loss effects and get the property back to preloss condition. Some of the advantages of thermal fogging include:

  • Fast dispersal – By creating vapor and mist of deodorizing compounds, the neutralizing effect can be more widespread and easily dispersed throughout affected properties. 
  • Lightweight and mobile – One of the advantages of choosing to fog over other deodorization options is the mobility of the equipment. With handheld tools, our SERVPRO professionals can quickly move from one room to the next without tearing down and setting up more equipment from one area to another. 
  • Versatile – Not every odor removal tactic is universally effective for all potentially affected materials, contents, and areas of the property. For soft materials, porous surfaces, and open-air environments, fogging can be more readily used than many other strategies at our disposal. 

What Are Other Deodorizing Tools Common to Fire Restoration?

Thermal fogging is a versatile approach to remove and neutralize odors affecting a home after a fire, but it is not the only option available. In many situations, there are reasons to consider some of the larger stationary units. From in-house restoration solutions to restoring your contents at our SERVPRO facility, some of the available odor removal tactics include:

  • ULV Fogging – This machine is comparable in many ways to thermal foggers, as it offers the same type of versatility and mobility. Instead of superheating a chemical compound, low-pressure air transforms liquid into vaporous droplets that can get dispersed from the handheld unit. 
  • Hydroxyl Machines – Utilizing both ultraviolet cleaning and the production of hydroxyl radicals into the environment, this unit can help to not only neutralize smoke and burning odors but also help to clear out particulates in the environment as well with an onboard HEPA filtering system.
  • Ozone Generators/Chambers – the production of ozone is a process that splits oxygen compounds into isolated molecules that can bond with odor compounds and eliminate them. The process itself is unsafe for use around people and pets, which is why it gets used most often as an effective deodorization technique in a chamber at our warehouse for removed contents from your home. 

When Does Deodorization Happen?

Despite the importance of deodorization, it is one of the final steps of mitigation because various cleaning and recovery actions can agitate these conditions. Also, discarding materials can reduce the severity of odors, making it most efficient to wait to neutralize only the odors left behind after mitigation has otherwise completed.

After fire losses in your home, odors can be an overwhelming obstacle. Our SERVPRO of Forest Hills / Ridgewood team can help. Give us a call anytime at (718) 381-3702.

Why does SERVPRO Continually Test Homes in Queens During Flood Damage Mitigation?

5/22/2020 (Permalink)

SERVPRO drying equipment being used in kitchen We are always available to resolve your water loss event. Call us today!

SERVPRO Relies on Test Results to Mitigate Flood Damage 

SERVPRO’s technicians rely on internationally accepted methods to provide our customers with uniform, reliable results. People in the restoration industry test new methods, steadily improving them and sharing information with others, allowing for continuously improved techniques that benefit those facing disasters. Industry standards call for ongoing, regular testing of the interior structure and contents of a customer’s property to keep track of the mitigation work’s progress. 

What can SERVPRO test for in my flood-damaged home?

Once our Green Fleet arrives at your home in Queens, testing of flood-damaged levels, other non-damaged areas, and if desired, the contents can obtain readings of saturation levels. This testing includes images taken with infrared cameras and percentages detected through hygrometers. These measurements provide baseline information that determines what changes (if any) are needed to ensure steady desiccation of wet items. 

What can happen without these results?

Drying that occurs too slowly can permit microbes to gain a foothold inside your property, destroying the structure and your family’s personal belongings. Drying that happens too fast might lead to over-drying of wood floors, which can lead to cracked boards. Controlled drying gives the best outcomes, resulting in shorter restoration times, fewer preventable floodwater damages, and lowered costs. 

Does SERVPRO test for pathogens in a house with flooding?

No, because the only new information we would gain would consist of the exact type of pathogens present. We use disinfectant sprays that eliminate pathogens to an acceptable concentration, allowing us to work safely. We do not need to verify that pathogens are present before applying a disinfectant. Before we consider our work complete and your house ready for your family’s return, we perform a second application of disinfectant to the surfaces throughout your property. 

Contact SERVPRO of Forest Hills / Ridgewood after flooding to protect your property from worsening damage. We can work with you to alleviate the current situation and reduce overall costs. Our 24/7 emergency line, (718) 381-3702, gets you started in the right direction. 

More about Queens.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in Queens, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Forest Hills / Ridgewood today at (718) 381-3702 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What Should I Do About Flooding in My Forest Hills Retail Store?

5/11/2020 (Permalink)

Close-up Photo Of Flooded Floor From Water Leak SERVPRO of Forest Hills / Ridgewood is here to put your mind at ease when you have commercial flood damage to handle.

SERVPRO is Available to Address Commercial Flood Damage So Your Forest Hills Business Gets Back Up and Running

Even when you have as little as an inch of flooding in your store, it can leave behind significant destruction. The longer that it sits, the more secondary damage develops, and there is the potential for mold and mildew infestation. Calling trained technicians to your business ensures you get up and running faster without the worry that you left moisture behind with DIY efforts.

What Does Professional Restoration Do?
Commercial flood damage in Forest Hills is something that we excel in at SERVPRO. We arrive on the scene, and our skilled team springs into action to deploy a plan for restoration. With a combination of intensive training and the best equipment in the business, we can make your retail sore “Like it never even happened,” after the flood loss. We do this using a variety of tools, including:

    •    Positive and negative pressure systems
    •    Axial and centrifugal air movers
    •    Drying mats
    •    Dehumidifiers
    •    EPA-approved disinfectants and cleaning agents

What if Water Got Behind the Walls?
We use moisture detection sensors and tools that allow us to find the path of water migration. Should there be water found within the wall cavities, we ventilate them by drilling holes under the baseboard. We then air hoses or our Injectidry system to ramp up the drying process. If the amount of water saturation is too high, we may have to make flood cuts to remove the unsalvageable drywall so that it can get replaced and repainted, restoring it to pre-flood loss condition.

SERVPRO of Forest Hills / Ridgewood is here to put your mind at ease when you have commercial flood damage to handle. Call us at (718) 381-3702 to have a restoration crew deployed to your place of business.

For more about Forest Hills click here.

Should I let my staff Handle Water Removal at my Forest Hills Office?

4/29/2020 (Permalink)

Flooded office Each vehicle in our Green Fleet is stocked with equipment to dry your office quickly. Call us today!

It Might Take More Steps than Mopping Standing Water So You Should Call SERVPRO

In the case of a water spill at your Forest Hills office, you may consider handling it in-house with the help of janitorial staff, especially after managing to stop the source. For minor leaks, this may be a viable solution, but not when a significant amount of water is released or when the water spreads to concealed areas, you need assistance from a professional water removal team. Some issues can crop up during the restoration processes that prove too difficult for your staff to handle. Although you can still call professionals at the latter stages, you might end up with unnecessary secondary damage.

Why would water removal be tricky for janitors?

Several factors can complicate commercial water removal from your Forest Hills office, preventing the janitorial staff from handling it effectively. Although each incident is unique, the common factors that complicate removal include:

  • Content manipulation
  • Removal and reinstallation of some fixtures
  • Advanced moisture management

How does SERVPRO manage to handle content better?

Depending on the operations your office handles, you are likely to have different types of contents, which are vulnerable to water exposure or stand in the way when performing some restoration processes. Moving such contents out of the way is one simple way to deal with the challenges they pose. However, performing the actual move can be difficult, especially for bulky or heavy items. For example, moving a multi-drawer file cabinet full of documents to create room for wet vacuuming can be daunting to your staff. Our crews have various specialized equipment to handle such tasks conveniently, including:

  • Air sleds
  • Heavy lifting straps
  • Handcarts 

What fixtures need removal after water spills? 

The circumstances in each water loss incident are unique, and so the outcomes differ. However, each property is likely to have a couple of materials that are highly vulnerable to water exposure, thus necessitating removal. Common materials likely to pose challenges to your staff once exposed to water include:

  • Carpets
  • Insulation
  • Drywall
  • Wallpaper           

Carpets absorb significant amounts of water, necessitating extensive drying efforts if dried in-place. Removal is the other alternative, which simplifies drying, although there is a risk of damaging the carpet when removing or reinstalling it. Our SERVPRO technicians can handle both options conveniently. If we decide to dry the carpet in place, we use weighted extraction tools, which utilize weight to squeeze water from the carpet fibers before using suction power to extract it. The availability of such specialized equipment helps our crews overcome challenges that your staff might face. Carpets are also prone to other problems such as stretching and staining, so the expertise our crews have is crucial for safe removal and reinstallation of the carpet once dry.   

Removal of other materials such as drywall and insulation is necessary after significant exposure to water since they lose some of their physical properties, thus reducing their usefulness. Drywall may crumble while insulation loses R-value. Removal of such materials is usually necessary when water flows through the wall, ceiling, floor assembly, or when water remains standing in a room over extended periods. It is rare for a water spill to affect entire walls, so indiscriminate removal of materials from an affected area is wasteful. Our SERVPRO technicians use moisture sensors to trace the edge of the moisture migration determining which materials to remove. Thermal cameras can also help investigate moisture migration in hidden areas.

Is it possible to expedite moisture removal?

Unlike liquid water, which is readily visible and directed by gravitation forces towards the lower edges of your property, moisture behaves differently. Porous materials can concentrate moisture in any section of the office. Significant amounts of moisture also remain in the air. Moisture removal is likely to take the longest chunk of time in the restoration of your office after a water spill. However, it is possible to cut down the time by using state of the art drying equipment and unique drying techniques. 

Our SERVPRO technicians pair up air movers and dehumidifiers to quicken the drying process. We make calculations to determine the units needed depending on the size of your office. We balance the ratio of dehumidifiers to air movers for balanced drying. In addition to relying on the efficiency of the equipment, we also apply several tactics to quicken the process. The common ones include:

  • Taking specific humidity measurements instead of relative humidity
  • Increasing temperature in the building to boost evaporation
  • The unique placement of air movers  
  • Using drying chambers to isolate wet areas

SERVPRO of Forest Hills / Ridgewood can help minimize the inconveniences water spills present. Call us at (718) 381-3702 to help. We're Faster To Any Size Disaster.

Flood Damage In Your Forest Hills Home

4/17/2020 (Permalink)

flooding in home SERVPRO of Forest Hills / Ridgewood is here to help if you need flood damage restoration.

Flood Damage in Your Forest Hills Home is No Match for SERVPRO

Weather changes from snow to heavy rains when you move from winter to spring, so your home could suffer storm damage. If flooding is present, then you need to act quickly to cut down on both the costs of restoration and potential health hazards for all humans and pets living within the home. We have a highly-skilled team of technicians at SERVPRO who have the experience to handle the fallout of spring storms and floodwaters.

Once a storm leaves your home with wind and flood damage in Forest Hills, professional assistance helps you get it back to normal quickly. We are the local leaders in the restoration field, and we know the best way to address all challenges that come with black water left behind from a flood situation.

On-Site Assessment
Immediately after arriving on your property, SERVPRO tarps and boards up any holes left behind by falling branches or wind. Our project managers take a look at all flood damage inside the home, making a note of any potential safety concerns. Any slip and fall issues, electrical hazards, and contaminated water all become a priority to keep everyone on the project safe.

Contamination Control
It is not that uncommon to be out of power after a storm or flood event. SERVPRO vehicles arrive with on-board generators along with industrial extraction equipment to start the cleanup process. We utilize truck-mounted extractors along with submersible pumps that run on gasoline to remove copious amounts of black water from your home into holding tanks. Our skilled technicians understand all of the local regulations on the disposal of hazardous waste, which is what we follow for all floodwater removal.

Cleanup and Disinfection
Once the majority of the floodwater is extracted from your interior, SERVPRO technicians clean all surfaces with specialized products to eliminate bacteria and to inhibit mold and mildew growth. We also take the time to ensure all hidden moisture is removed, using thermal imaging technology to check all surfaces and tight spaces. If moisture is located, dehumidifiers and air movers work to finish up the drying process. EPA-registered anti-microbial products are then applied to further prevent biohazards from lingering throughout your home.

SERVPRO of Forest Hills / Ridgewood is here to help if you need flood damage restoration. Give us a call at (718) 381-3702, and we can deploy a team promptly to address your cleanup needs.

For more about Forest Hills click here.