Recent Posts

When Water Damage Issues Appear In Your Kew Gardens Home Our Experts Can Help

5/23/2019 (Permalink)

Water Damage When Water Damage Issues Appear In Your Kew Gardens Home Our Experts Can Help For professional cleaning services, contact SERVPRO of Forest Hills / Ridgewood at (718) 381-3702.

Professional Water Cleanup For Kew Gardens Residents

Discovering large quantities of water in your home is the last thing a homeowner wants. By using a professional service, you can get your property back to pre-damage condition. We have a stellar reputation in the restoration industry and specialize in the repair of water-related issues. Using a combination of know-how, industry leading training and equipment, we can make the damage “Like it never even happened.”

One of the core services we provide is water cleanup in Kew Gardens and the surrounding area. These jobs incorporate cleaning, drying, and deodorizing a property after excess amounts of water have entered the home. By acting quickly, you can reduce the amount of damage caused by a water spill and our local technicians can arrive on site in as little as four hours from notification of loss.

The most popular method of dealing with a water issue is by establishing what we call a closed system. Closed systems involve quarantining an affected zone through physical barriers. The benefit of a closed system is that we do not risk humid air traveling throughout the home and can focus on a smaller surface area, resulting in faster drying times. SERVPRO can also assess water migration using thermal imaging cameras to assess how large a drying zone needs to be.

One of the steadfast rules in water cleanup is to remove furniture staining while the item is wet. SERVPRO has a full range of chemical agents to assist our technicians during the cleaning phase ranging from powerful disinfectants to light sanitizers. Depending on the sensitivity of the materials we are cleaning, we can opt for non-harmful or corrosive cleaners to help remove stainings or reduce potential damages.

Once a property is thoroughly dried, it is normal for the vast majority of odor to dissipate naturally. Sometimes, if water has disturbed pre-existing issues, SERVPRO may need to place pellets or even look at fumigating the affected zone using thermal fogging equipment. However, in most cases, finishing surfaces with a light, non-toxic air freshener can mask an odor until it dissipates naturally.

For professional cleaning services, contact SERVPRO of Forest Hills / Ridgewood at (718) 381-3702.

Click here for more about Kew Gardens.

Our Highly Skilled Technicians Can Restore Your Home In Forest Hills To Pre-Damage Condition

5/8/2019 (Permalink)

Why SERVPRO Our Highly Skilled Technicians Can Restore Your Home In Forest Hills To Pre-Damage Condition Give us a call anytime at (718) 381-3702.

Extensive Training Quickens Fire Recovery For Forest Hills Homes

As a team that has been proudly serving the Forest Hills area for many years, we know that our success comes from committing to becoming knowledgeable and experienced in every aspect of restoration and recovery. Fire damage has many effects and layers of damaging symptoms, and overcoming these effects requires certified Fire & Smoke Restoration and Odor Control Technicians with continued education in the field. From fire debris removal through the removal of soot staining and foul odors, you must be able to trust the professionals you leave in charge of recovery.

While there might be many effects that professional restorers like ours must address from fire damage in your Forest Hills home, it begins with a fast response to your address to get this process started. We stay ready for emergencies 24/7, helping us to mobilize quickly and get the right personnel to contain effects and prevent new areas of your house from getting affected by spreading conditions.

While all of our SERVPRO technicians in the fire recovery division undergo extensive training to obtain their accreditation through The Institute of Inspection Cleaning and Restoration Certification (IICRC), we know that the best thing that we can do for our customers and their properties is to hone our expertise and knowledge continually. With fire damage, products and equipment changes regularly, so we work to stay ahead of this curve by helping our technicians to know the best approaches and best equipment to use in every situation.

Through in-house and online coursework, our SERVPRO professionals can also learn more about recovery and restoration processes for individual materials affected by a fire. From restoring carpets and hardwood flooring through protecting construction materials and structural elements when possible, our growing knowledge in the field and experience with our team ensures that every customer is getting the best possible result when they suffer a fire loss incident.

We understand how important it is to get things back to normal for you and your family after a fire has occurred. Even with the multiple obstacles to overcome, our SERVPRO of Forest Hills / Ridgewood response team is always working to improve our efficiency and effectiveness in making fire losses “Like it never even happened.” Give us a call anytime at (718) 381-3702.

Click here for more about Forest Hills.

Get Rid of Commercial Water Damage in Kew Gardens For Good With SERVPRO

4/30/2019 (Permalink)

Commercial Get Rid of Commercial Water Damage in Kew Gardens For Good With SERVPRO Should your business have water damage contact the certified technicians at SERVPRO right away.

Cleaning Up a Water Loss Incident in Your Kew Gardens Apartments

With any disaster that could affect a Kew Gardens apartment complex, cleaning from our IICRC-Certified technicians is a vital component to restoration and recovery. With water loss incidents and water damage situations, effects can spread quickly from the source throughout the apartment to become a costly and challenging situation to overcome. With cleaning being a general heading for much of the restoration work that we perform to return a property to preloss condition, these professionals are among the most skilled, trained, and experienced members of our team.

There are many phases to water cleanup in your Kew Gardens apartments, and the tenants that are directly affected by this disaster look to you to respond quickly to the situation and get experienced restoration technicians in route to help. Our SERVPRO professionals have years of experience in the restoration industry and combined with our growing inventory of advanced recovery equipment, makes us a wise choice to handle even spreading water damage affecting multiple units of your apartment complex.

With multiple units connected through shared flooring or walls, networks of plumbing contained within these cavities can almost always affect more than one apartment when leaks and breaks occur. While the mitigation of this situation can begin immediately when our SERVPRO team arrives at your building, our cleaning team has many steps to recovering the affected areas of the properties to prevent secondary effects and to get the tenants back into their units quickly following the efficient drying of the damages.

One of the biggest challenges for our cleaning team when responding to widespread water effects is preventing secondary concerns like mold and microbial growth. We have advanced products that are OSHA approved and better for the environment than others. These antimicrobial solutions can penetrate surfaces, contents, and structural elements to make these materials uninhabitable to potential mold colonies or to preemptively kill and eliminate the earliest stages of colonization.

Owning multiple apartments can leave you with a critical timetable when disasters like water loss incidents strike. To protect your investment and to keep from displacing your tenants, you can count on the fast and experienced response of our SERVPRO of Forest Hills / Ridgewood team. We can get reached 24/7 by calling (718) 381-3702.

Click here for more information about the city of Kew Gardens.

You Can Call Our Technicians 24/7 After A Fire In Your Forest Hills Home

4/16/2019 (Permalink)

Fire Damage You Can Call Our Technicians 24/7 After A Fire In Your Forest Hills Home SERVPRO of Forest Hills / Ridgewood can help you take measures to limit additional deterioration.

Reducing The Level Of Secondary Fire damage In Forest Hills

A little fire can turn into a big blaze in a matter of seconds causing widespread damages. Even after the flames and embers die down, secondary damages can still happen and in most cases lead to severe outcomes such as huge restoration costs that can drive your insurance premiums up. Our professional restoration services can help prevent such secondary damages because we arrive early at your loss site and take preventive measures.

Fire damage in Forest Hills is likely to open up the property and its contents to external elements by shattering windows or puncturing holes on the roof or exterior walls. Such openings create access points for weather elements, wild animals and even vandals to cause further damages. Our SERVPRO technicians board up the affected properties and install roof tarps immediately after arriving at your loss site.

In the aftermath of a fire, several residues including soot and ash spread all over the property. Some of these residues are acidic and therefore cause surfaces to deteriorate through staining and corrosion. Such deterioration mostly affects metallic items or finishes which rust and stone materials such as marble which stain. Our SERVPRO technicians prevent this by pre-cleaning any materials we establish to be at risk. We also apply a thin oil film to protect the material from other residues that may accumulate later. Taking such measures helps prevent subsequent deterioration.

Apart from the damages caused by the fire, the measures taken to put it out can also lead to other damages. Water is the primary fire suppression medium, and it is sprayed in considerable volumes to kill the fire leaving the property wet. Wetness can lead to mold and other forms of deterioration such as rot. Our SERVPRO technicians extract such water fast using water extractors. We also use drying equipment like air movers and dehumidifiers to extract excess moisture.

Homeowners in Kew Gardens, Rego Park and Ridgewood end up footing the bill, whether the damage is from the actual fire or secondary issues. SERVPRO of Forest Hills / Ridgewood can help you take measures to limit additional deterioration. Call us at (718) 381-3702 any time.

Click here for more about Forest Hills.

Trauma and Crime Scene Cleanup

4/9/2019 (Permalink)

Biohazard Trauma and Crime Scene Cleanup What happens after police have processed a crime scene? SERVPRO of Forest Hills/Ridgewood is here to help.

When the worst case scenario happens, SERVPRO of Forest Hills/Ridgewood is here to help.

Once police have processed a crime scene or the scene of a traumatic event, the restoration process can begin to transform an unsafe environment into a clean, safe, and habitable space again.

Our primary concern is your safety. Crime or accident scenes can expose you to serious health risks from bloodborne pathogens and other biohazard contaminants. Our SERVPRO team will respond immediately to your needs, backed with the experience, specialized training, and protective equipment necessary to safely clean the scene. We will treat both your property and the people involved with the utmost care and empathy to help you move on with your lives.

SERVPRO of Forest Hills/Ridgewood provides the following services in the event of an accident, crime, trauma, or death:

  • Fingerprint powder and evidence-gathering chemicals cleanup
  • Tear gas/pepper spray residue cleanup
  • Fire extinguisher residue cleanup
  • Removal and disposal of blood, bodily fluids, and other potentially pathogenic substances.

In addition to these services, we also provide cleanup for

  • Arson and vandalism
  • Methamphetamine/illegal drug labs.

Prepared with the proper safety equipment and cleaning products, our crew can help your home or business heal from a traumatic event.

Do you need trauma or crime scene cleanup? Call SERVPRO of Forest Hills/Ridgewood today at (718) 522-4400.

If Your Forest Hills Home Is Damaged After A Flood, Our crew Is Here To Help!

4/9/2019 (Permalink)

Storm Damage If Your Forest Hills Home Is Damaged After A Flood, Our crew Is Here To Help! When the moisture content reaches above 20% mold growth can occur.

Rescuing Hardwood Floors And Sheetrock After Flood Damage In Forest Hills

One of the emergency services we run is for residents suffering from flooding. Unlike other water-related issues, flooding can be particularly hard on flooring, sheetrock and, if the damage is the result of an internal plumbing issue, ceilings. Due to the excess quantities of moisture we usually find in a flooded property some items must be replaced, others require a concerted effort to restore correctly.

Our services for flood damage in Forest Hills range from full-scale property damages that require temporary relocation to a minor, flood contained to a single room. Either type takes a heavy toll on flooring, particularly for residents with hardwood floors. Without a tested drying strategy, these materials can warp, cup or buckle from prolonged exposure making time a critical factor in the remediation process.

SERVPRO has technicians on call throughout the night for emergencies. We do this because of the risk that prolonged exposure to moisture causes to your homes structural contents and components. Standing water, in particular, can wear varnish on wooden flooring and become absorbed into it. When the moisture content reaches above 20% mold growth can occur.

We can help to restore the moisture content of your flooring to an equilibrium of 12%. We achieve this by placing drying mats on the floor and using suction to draw water from it. Sometimes, careful placing of dehumidifiers can dry the surrounding air causing water absorbed into woods to be drawn out. Once equilibrium is established, your SERVPRO technician can begin sanding out cupping and warping if the damage is not too severe.

Sheetrock is also very susceptible to water since it is a highly porous material. The drying period for large amounts of sheetrock is around 5 to 7 days for a single layer. The time it takes to dry correctly may make sheetrock not worth salvaging, especially if it is double layered. A SERVPRO technician may choose to demolish and replace the sheetrock to be more time efficient.

Exposure to moisture can result in natural materials sustaining permanent damage, contact SERVPRO of Forest Hills at (718) 381-3702.

Click here for more about Forest Hills.

3 Tips for When You Need a Sewer Cleanup

3/25/2019 (Permalink)

Water Damage 3 Tips for When You Need a Sewer Cleanup If you have sewage backup call SERVPRO of Forrest Hill-Ridgewood.

Sewer Damage

In the event a sewer backup occurs in your Forest Hills, NY, home, you may be wondering what to do about the sewer damage that results. Here are three steps that could help with the cleanup and restoration process.

1. Contact a Professional

One of the first steps to dealing with sewage damage is to contact your local water damage restoration service. This team of professionals should have the tools necessary to find and solve the source of the problem, conduct any repairs necessary, and clean and sanitize the affected area.

2. Wear Proper Safety Gear

When dealing with sewer damage in your home, it's important to wear the proper safety gear. Many sewage company professionals wear coveralls as well as protective boots and gloves. Some may also choose to wear masks. Not only does this help prevent any sewage material from touching the skin, but it can also help to ensure that undesirable matter does not get tracked through the rest of the home. When performing a cleanup of this type, it's also important to properly wash after doing any work.

3. Sanitize Affected items

If you have sewer water in your home, whether from a backup situation or a flooded toilet, it's important to properly clean and sanitize any affected items. This could include bath mats and shower curtains, or even cabinetry and tile. Different types of items may require different cleaning procedures, so it's best to follow manufacturer instructions, and when in doubt talk to a professional.

When facing sewer damage in your Forest Hills, NY, home, it's important to remember to wear proper safety gear. You will also want to clean and sanitize any affected items. Calling a professional maybe the best route to go as they have the gear and knowledge necessary to get your home back in order. If you have any questions, your local professional may be able to help.

What Makes SERVPRO a Successful Franchise Model?

3/25/2019 (Permalink)

Entrepreneurs who are considering owning and operating a franchise may want to partner with SERVPRO. The demand for mitigation and restoration services is universal, and new franchise owners will join a network of over 1,700 franchises. Find out more about the features that can set a SERVPRO franchise up for success.

National Coverage

SERVPRO is so successful because it has locations across many regions. Each franchise location benefits from the backing of a national corporation and the extensive location network. This model can be helpful in several ways:

  • Faster response times
  • A network of equipment and certified experts
  • Support from nearby locations

All of these factors mean that a locally owned franchise may arrive on the scene faster than an independent service. This business model also enables every franchise to provide services sought out by clients and insurers.

All-In-One Services

Property owners and insurance companies may prefer to obtain mitigation and restoration services from a single company. There are several advantages to providing both of these services:

  • Offering a single estimate
  • Managing the complete schedule
  • Improving communication on the job

These features combine to make clients and insurance representatives prefer that work be done by a SERVPRO franchise rather than independent mitigation and restoration providers. It is also easier for a one-stop shop to guarantee the quality of work.

A Solid Track Record

SERVPRO has been around for more than 50 years and maintains a high ranking on the Entrepreneur Franchise 500. Entrepreneurs who want to own and operate a location for the top restoration company in the nation should pursue the opportunity to start a new franchise.

Opening a SERVPRO franchise can be an excellent venture for an entrepreneur in Middle Village, NY. Consider all of these features, factor in nearby locations and contact the corporation to determine the best approach to opening a locally owned mitigation and restoration service.

The Steps to Recover Mold Damaged Belongings

3/4/2019 (Permalink)

Mold Remediation The Steps to Recover Mold Damaged Belongings SERVPRO responded immediately to this home in Forest Hills, NY and began clean up.

Mold Cleaning Methods

When mold takes hold, it moves rapidly through the home, especially when it begins in an out-of-the-way place where you can't see it. For many homeowners, the damage goes beyond the walls and flooring; personal belongings, such as family pictures, baby blankets, and cherished mementos, can't be replaced. Fortunately, there are many mold cleaning methods that could save many of your possessions.

Step One: Identify What You Can Save

The first step is identifying what can be saved. How can you tell if you have to throw something away?

  • Is it porous? You'll probably have to throw it out. This includes books, carpets, stuffed animals, and pictures.
  • Did the item get waterlogged? Damages increase as more water affects belongings and the longer the water is allowed to remain on (and in) the items, the worse that damage becomes.
  • Can you afford specialized treatments? Freeze-drying is an effective mold remediation tool, but this preservation technique requires a financial investment.

The Next Step: Separate Belongings From Water

Whether photographs and memory books are stored in damp basements and attics or were affected by high humidity because of flooding, they can be preserved. As soon as you notice the mold damage, move photographs to a cool, dry space. Oil paintings and expensive rugs may also have a chance for complete repair. Move your belongings into the bright sunlight if it's available. Keep them dry and protected from other natural elements. Your favorite novels should be thrown out and replaced, but a cherished family Bible should be handled as little as possible. Remove as much water as possible from the area and use only minimal handling to move the Bible to a dry spot while it waits for mold cleaning.

The Final Result: Professional Help

Once you've taken the first steps for protecting your belongings, contact mold cleaning and repair technicians in Forest Hills, NY, as soon as possible. The services of these pros are more likely to prove successful the sooner they get started.

Claims Information Center: The Tool That Works for You

2/18/2019 (Permalink)

Why SERVPRO Claims Information Center: The Tool That Works for You The Claims Information Center is available to any insurance agent in the Glendale, NY area

Claims Information Center: The Tool That Works For You

The Claims Information Center is available to any insurance agent in the Glendale, NY area through the SERVPRO Management Dashboard. This system makes the insurance claim process more accessible by allowing agents to perform initial research and all follow up tracking in one convenient platform.

1. Research

The CIC is a compilation of claims data collected through the years in the corporate ReportER database. From the Managed Dashboard, agents can research claims by type of loss and location. The location can be sorted by region, county and state. Beyond the kind of claim and the location, agents can search by cause of loss. Additionally, they can research response times and even compare the restoration service to national performance statistics.

2. Tracking

As a leading name in the disaster restoration industry, SERVPRO understands the insurance claim process as well as the importance of tracking a claim from project start to completion. Therefore, the Managed Dashboard was designed to help agents follow every step of their claim’s life by providing an easy to read dashboard and tracking software with routine updates.

3. Troubleshooting

The dashboard allows agents to make changes to a claim and resolve any issues without having to revisit sites or call contractors. There is no need to grow frustrated trying to troubleshoot communication issues because it can all be handled from inside the CIC system, saving you time and hassle.

The insurance claim process is difficult enough with trying to communicate with devastated clients and making sure that every document is completed accurately. There is no need for the process to be inundated with unsubstantiated research or constant deliberations with contractors. As an agent, you should streamline your work process and find a tool that works for you. The Claims Information Center can be that tool, providing thorough research and tracking tools at your fingertips. Don’t let one more hour be wasted in the claims process. Find the process that works for you.