SERVPRO of Forest Hills / Ridgewood Employee Photos

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Gerrianne Puntervold

Gerrianne Puntervold serves as a Senior Business Development Executive at SERVPRO of Forest Hills/Ridgewood, NY, a premier property restoration service provider. Boasting two decades of proficiency in sales and marketing, Gerrianne specializes in guiding clients through the recovery process from fire, water, or mold damage, restoring properties to their pre-loss state.

Her skill set encompasses crafting and executing impactful sales strategies, motivating sales teams, expanding market share, and optimizing costs. Gerrianne's expertise extends to marketing communications, social networking, and public relations, enabling her to develop innovative campaigns that yield leads and referrals.

Dedicated to supporting commercial property owners, Gerrianne aims to provide swift solutions for facility damages, minimizing business disruptions. Her ultimate objective is to expedite clients' return to normal business operations, aligning with SERVPRO's mission to create a cleaner, safer, and healthier world.

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Angelo DeFilippis

Angelo is Our Production Manager at SERVPRO of Forest Hills / Ridgewood. He has over 8 years of experience dating back to 2014 and has numerous certifications from the IICRC-- Institute of Inspection, Cleaning and Restoration Certification.
• WRT- Water Damage Restoration?• ASD - Applied Structural Drying?• FRST - Fire & Smoke Damage Restoration?• OSHA - 10-Hour Reconstruction Safety, OSHA 40-Hour Course?• Lead RRP Renovation?• Bloodborne Pathogens?• Subrogation Certifications
His amazing work ethic amplifies Our force as a local restoration company. Angelo is amicable, relates well, and provides excellent customer service for our customers and commercial clients. When not in the office or the field, Angelo finds time to be on the Executive Board of Mid Island Little League. He also coaches for Moore Catholic High School baseball. He also volunteers as a football coach for Susan E. Wagner High School. Angelo and his wife Victoria have two awesome offspring— Little Angelo and Jenna. He also owns thoroughbred race horses in New York, New Jersey, Pennsylvania, and Delaware. His strong work ethic and amiable customer service have been instrumental in our success.

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Angelica DeSimone

Angelica is our Job File Coordinator at Forest Hills / Ridgewood and helps keep our office organized, contributing in many ways. When not on the job, she spends time with her family, living in Brooklyn.

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Navendranauth Avi Persaud

Project Manager Avi has been at SERVPRO of Forest Hills / Ridgewood since 2020 and has more than four years of experience in the restoration industry. He is OSHA and Mold Remediation certified. Avi has extensive fire and smoke damage, water damage, and mold abatement training. He has seven years of construction background, which greatly facilitates his talent for completing assignments. In his spare time, Avi enjoys playing basketball, volleyball, and cricket.

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Katieanne Burke

Katieanne is an Administrative Assistant at SERVPRO Forest Hills / Ridgewood. She is our team's newest member, joining this year, 2022. We are delighted to have her on our office staff. Katieanne resides in Brooklyn and loves spending time with her friends and family.

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Ravendra Amit Persaud

Amit has been a Crew Chief and Lead Rebuilder at SERVPRO of Forest Hills / Ridgewood since 2017. He is certified by NY State as a Mold Abatement Supervisor. He also is IICRC certified in water damage restoration (WRT), fire and smoke (FSRT), odor control (OCT), and ASD applied structural drying. Amit's experience in construction is valuable in our build-back services, having over 24 years of hands-on expertise. He is involved with the UMA--United Madrassi Association. This non-profit organization endeavors to aid the community's less fortunate. He volunteers at homeless shelters. Amit resides in Queens, is a cricket club member, and enjoys spending time with his family, sports, riding his bike and swimming.

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Mark Redlefsen

Mark has been our Commercial Marketing Representative at SERVPRO of Forest Hills / Ridgewood since 2021. His sales experience spans from roofing to restoration. His goal is to expand our presence in the commercial side of our business and develop enduring industrial contacts. Mark is a Queens Chamber of Commerce member and interfaces and exchanges sales opportunities with like-minded professionals. Mark volunteers with the IPALI, including the 24th Annual Charity Event. He resides in Astoria, Queens, with his lovely wife, Matilda. They enjoy sharing concerts, podcasting, traveling, and socializing.

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Cesar Chai

Project Manager Cesar has been at SERVPRO of Forest Hills / Ridgewood since 2021. He has an additional three years of restoration experience. Cesar is WRT water damaged certified by the IICRC and works hard at his craft. Cesar resides in Brooklyn and, when not at work, enjoys socializing with friends and family.

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Terri Larkin

Terri joined the SERVPRO of Forest Hills / Ridgewood Team Allen office in March 2023. She is our Human Resource Administrator. After 30+ years in the Mortgage industry, Terri wanted a change and became the HR Administrator for us. She enjoys helping people and creating a work culture that is enjoyable for everyone. Terri enjoys walks on the boardwalk in her neighborhood of Rockaway, NY. She is the proud mother of two adult children.

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Tom Blundell

Tom joined Team Allen in March 2023 and is the Asset Manager for SERVPRO of Forest Hills / Ridgewood. He is an Air Force Vet who relishes doing charity work for the Knights of Columbus and Veterans of Foreign War (VFW.) When not at work, he enjoys going to the beach and fishing.

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Landal Whitfield

Landal Whitfield is a Crew Chief at SERVPRO of Forest Hills/Ridgewood and a Team Allen member since 2019. He has substantial experience in the restoration industry, holds OSHA and mold certifications, and is highly skilled in fire, water, and mold remediation. Landal is well-respected by his colleagues for his positive demeanor. In his free time, he enjoys spending time with his daughter and going shooting with friends.

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John Flanagan

John is a fast learner who has quickly moved up from Technician to Crew Chief at SERVPRO of Forest Hills / Ridgewood. His background in plumbing is a plus. He is an asset to Team Allen. John enjoys spending time with friends and family, going to the beach, and playing video games on his days off.