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Skilled Fire Damage Restoration for Queens Property Owners

5/24/2022 (Permalink)

soot covering a white tile floor When your Queens home has fire damage, you need to bring in an experienced company with effective equipment. Contact SERVPRO right away!

24/7 Fire Damage Assistance from SERVPRO Gets Results in Queens

Kitchen fires, electrical fires, a blaze started by an unattended candle or cigarette – all fire emergencies result in damage on some level. How you act and proceed determines what the outcome will be as far as fire restoration. SERVPRO is there 24/7 for all fire restoration needs, including removing charred debris, drying any water or moisture, and handling smoke remediation. We get the job done so that you can get back to your home and life as usual quickly – We’re Faster to Any Size Disaster!

Why hire professionals to handle fire damage in Queens? One reason is that smoke is inescapable with any fire. Once you have smoke and fire-charred debris on your property, significant damage may be present. No matter how the fire started, how far it reached, or how it got extinguished, some of the damage you may be up against includes:

  • Structural damage
  • Broken stairs
  • Charred contents and furnishings
  • Discoloration on various surfaces
  • Damage to appliances and electronics
  • Scorched building materials, fixtures, and cabinetry
  • Saturated materials from chemicals or water used to douse the flames
  • Etching or pitting on materials like glass, metals, and stainless steel

We Have IICRC-Certified Fire and Smoke Restoration Technicians (FSRT)

When it comes to property restorations, you want nobody but the best. Fire restoration is no different except that specialized training is necessary to handle the hazards that come with all fire-related projects. Our IICRC training helps us know and understand the risks involved and how to address the safety of your building throughout the job. 

Fire-Related Restoration Risks:

Contrary to what many people may think, fire risks do not end once the flames are out. Soot and smoke remaining and soiling your interior leave a pungent and unsightly reminder of what took place. Because remaining residues and fire-damaged materials can be harmful, our crew wears personal protection equipment (PPE) for our safety during the house fire cleanup and restoration.

Several household items do not burn clean, including:

  • Food items (proteins)
  • Foam
  • Plastics
  • Wood
  • Textiles
  • Chemicals/cleaners

Other elements that may get caught up in invisible soot particles during a fire include asbestos fibers, tar, formaldehyde, and ammonia. This is why our crew chief does a thorough inspection and testing during the assessment phase, so we know how to proceed with the cleaning and restoration throughout each affected area of your property. 

Why Detailed Assessment Matters for All Restoration Projects

Anyone with an untrained eye may sift through charred possessions and declare many items worthless. Not only that, but there are a lot of hazards that homeowners or business owners may not know about. A professional assessment helps minimize risk and loss so that the team can move through recovery procedures. Cautious disposal cuts back on possible risks and allows many more items to get salvaged. 

How Does SERVPRO Handle the Pungent Odors from Soot And Smoke Residue?

We have odor control technicians (OCT) on our team who understand best practices for eliminating even the toughest odors. With the top equipment in our industry, we can move through each room to break down odorous particulates and leave everything smelling fresh and clean. Some of the equipment you may see us using includes ultra-low volume (ULV) foggers, thermal foggers, air scrubbers, and products like deodorizing granules and pellets.

Let us assist with your fire damage needs, including working with your insurance provider to facilitate your fire restoration claim. SERVPRO of Forest Hills/Ridgewood can be reached by dialing (718) 381-3702, or you can request help online.

Water Damage to Any Queens Property Calls for Skilled Restoration

5/24/2022 (Permalink)

drying equipment and tarp over a water damaged hardwood floor Water can do a lot of damage in a short amount of time. Contact SERVPRO for water damage mitigation in your Queens home.

SERVPRO Helps Queens Home and Business Owners with Water Damage

Hiring a water restoration professional generates the best result when you experience damage brought on by flash flooding or burst pipes from an upstairs bathroom. A significant amount of damage can come from water infiltration, especially if it seeps into your building materials, behind walls, and saturates your belongings. SERVPRO features franchises nationwide, including Disaster Ready crews available for dispatch as needed during emergencies. You can always look to us to help at your commercial and residential property for all your water restoration needs!

It would help if you took action promptly to reduce water damage in Queens. While some people wish to try the do-it-yourself way by cleaning up water with a mop and bucket or shop vac, skilled technicians know how to limit the loss, locate hidden moisture, and perform specialized cleaning to get the results you deserve.

SERVPRO Wants Area Customers to Know the Benefits of Hiring Our Skilled Team

Advanced Equipment

Our Green Fleet arrives filled with the best tools and equipment that allow our technicians to handle water removal services and water damage repair with ease. Some of the pieces we have readily available include:

  • Wet/dry vacuums
  • Submersible pumps
  • Truck-mounted extractors
  • Moisture detection tools; sensors, meters, and thermal imaging
  • Air scrubbers with HEPA filters
  • Injecti-dry system
  • Centrifugal air movers
  • Desiccant dehumidifiers

Highly-Trained Staff

We take pride in keeping our team staffed by trained and IICRC-certified technicians ready to handle the whole gamut of restorations – water, fire, mold, and biohazard cleanup. Our team takes the necessary time to ensure everything gets done correctly, informing you through each step. We also work as a liaison with your insurance provider to assist with your water damage claim. 

Save Time and Money

You might be surprised to know how long DIY efforts can take to adequately address water damage, whether commercial or residential, regardless of the size and scope of the project. Opting to hire skilled technicians with proven processes in place allows for:

  • Rapidly remove the water before it has the chance to migrate and cause secondary damage
  • Ensure drying gets done in tandem with water removal services to help us achieve our overall goals
  • Restore versus replace – meaning we do whatever we can to salvage contents and building materials to save money on your project

Mold Mitigation and Cleaning

Where there is any water-related incident within your property, there stands a chance that moisture creates the perfect environment for mold to thrive. Depending on how long water was left standing in your Queens property, our team may have to begin mold remediation to ensure safety with proper cleaning. We have EPA-registered cleaning solutions and antimicrobials that help us clean, disinfect, and sanitize all surfaces.

When is Controlled Demolition Necessary?

Controlled demolition gets performed by trusted area contractors so that we can ensure your property gets left “Like it never even happened.” If you have saturated drywall that is swelling, warped, or crumbling, we will need to remove it to replace it with all-new drywall. When floodwater only impacts some drywall, we may perform flood cuts a few inches above the saturated and unsalvageable portion. New drywall gets installed and finished with paint or wallpaper for a seamless look. 

We also consider any saturated carpeting, tile, hardwood, and subfloor that may call for replacement or repair. It all boils down to water damage being no match for a trained team of restoration technicians, which you will find when you put SERVPRO in your corner. 

Do you have water damage that requires attention? Call SERVPRO of Forest Hills/Ridgewood at (718) 381- 3702. We can have a team there within hours to begin the inspection, water removal, and drying!

Safe, Effective Mold Damage Cleanup for Queens Property Owners

5/24/2022 (Permalink)

employee setting up a containment barrier in a mold damaged home Mold damage should be addressed with rapid haste to prevent further spread. Call SERVPRO in Queens, and our technicians can investigate the situation.

Contact SERVPRO in Queens for Commercial or Residential Mold Damage

Why not handle black mold and mildew on your own? Many people think they can buy mold removers or wipe away visible mold they find within their Queens property. However, there are hidden dangers with mold infestations that call for the help of trained restoration technicians. There is the potential for structural damage that can occur if mold colonization gets worse. SERVPRO is there for mold remediation to feel confident that you can breathe easily again!

But why choose SERVPRO for mold damage in Queens? You might be amazed at how people are unaware of best practices for handling mold. Not only that, but property owners also have to consider how the mold growth began. After the mold has the chance to start colonizing, it may spread rapidly in as little as 48 hours. 

A Few Things Everyone Should Know About Mold

When you hear about a product or company that says mold removal is possible. It is not. Because mold is all around us - on our clothing, outside in our environment, and in the air, a complete removal is impossible. However, SERVPRO’s skilled team understands all the properties of mold, including proven methods for cleanup, to help you get back on track and your property free of the issue in very little time. Things to remember:

  • Countless types of mold are present all around us
  • Microscopic mold spores are not visible to the naked eye
  • Mold is located both outdoors and inside all buildings
  • Itty bitty mold spores can make their way into your living space on your clothing, attached to your pets, and through the windows or HVAC system

You may want to have a professional mold inspection and testing done in some instances. This gets followed up by our SERVPRO team handling cleanup and remediation so that you can get the spore count back to baseline levels within your home or commercial property. Our team also addresses the source that brought on the mold problem during any mold project so that it does not come right back. This means our technicians determine where the moisture came from – it could be excessive moisture because of poor ventilation, a hidden plumbing leak, or a water spill that was not thoroughly dried. The problem gets fixed so our technicians can move forward to handle mold cleanup with precision and care.

How Do I Know Mold is There?

Because you may not see the mold does not mean your property is free of it. Should you notice musty odors, the chances are high that mold has begun to colonize somewhere. You may also have an issue should you have 45% or higher humidity levels, which means there could be mold just about anywhere – under bathroom cabinets, within your carpeting, and in various tight spaces. 

After our Green Fleet arrives at your door, inspection and containment begin. We put up containment barriers and use negative pressure in the area where mold is suspected so we can keep the spores from traveling. Our equipment consists of specialized air scrubbers with onboard HEPA filtration to pull tiny spores out of the air.

Contents Handling and Cleaning Following Our Protocols

Mold infestation impacts more than your structural components and building materials. There could also be spores multiplying on your personal belongings and furniture. Our team knows how to handle mold on surfaces such as:

  • Artwork
  • Furniture
  • Keepsakes
  • Toys
  • Clothing
  • Books and more

Whether you have questions about mold damage or need to schedule a crew to help at your house or commercial property, you can count on SERVPRO of Forest Hills/Ridgewood to get the job done right the first time. Reach us by dialing (718) 381-3702, and we will make it “Like it never even happened.”

Commercial Water Damage In Your Forest Hills Property

5/23/2022 (Permalink)

Water Damaged Floor & Wall With advanced equipment, SERVPRO restores property to pre-damaged conditions, "Like it never even happened."

Commercial Water Damage in Forest Hills Includes Sewage

When commercial water damage happens in a business, it is vital to restore the property to a sanitary level for both employees and the public. If the water includes sewage, it gets rated as a biohazard-level cleaning event due to the probability of contaminants and possible pathogens.

In short, DIY cleaning of commercial water damage in Forest Hills properties should never happen when the possibility of sewage is a factor. Consumer-grade cleaners and even the equipment and cleaning products of the regular janitorial crew cannot match the power of the equipment and professional-grade solutions SERVPRO brings to the site.

Safety During Extraction

When dealing with this type of water event, the techs wear personal protective gear, including respirators, as breathing airborne water molecules can result in illness. As techs scope the bathroom area to determine the scale of the loss, other techs use trash pumps to extract the water and solid waste rapidly. Before extraction, it is not unusual for technicians to treat the water with antimicrobial solutions to lessen the potential for hazards in any standing water. Containment over the doorways and vents assists with keeping cross-contamination with other areas of the business space to a minimum.

Removal of Contaminated Materials

No seepage under the tile floor meant the floor did not require removal for drying. The water wicked into the sheetrock, and SERVPRO techs cut it away several inches above the waterline. This action also opened up the wall for drying.

Rapid Drying

Because the water extraction phase is so thorough, the use of multiple air movers and dehumidification equipment makes the drying phase of the mitigation process go even faster. Air scrubbers commonly run during cleanup to capture airborne particulate and improve air quality.

Sanitizing and Prepping for Repairs

Anytime sewage is involved in a water loss situation, the use of antibacterial and antimicrobial cleaning agents is crucial to ensure that the bathroom and anywhere affected by the sewage-contaminated water get thoroughly disinfected.

SERVPRO of Forest Hills / Ridgewood at (718) 381-3702 makes it a priority to clean and restore local properties with commercial water damage “Like it never even happened.”

Why Protective Equipment Is Crucial During The Fire Damage Restoration Process In Your Forest Hills Home

5/23/2022 (Permalink)

Need Help Sticky Note If a job becomes too big, or you need a second opinion, you can count on our SERVPRO of Forest Hills / Ridgewood team to arrive quickly to help.

Protective Equipment To Use In Fire-Damaged Forest Hills Homes

It is a common trend for DIY enthusiasts to take on whatever restoration their Forest Hills home needs after emergencies, taking on whatever symptoms they can before consulting with professional recovery crews. As much as some elbow grease and quick learning can save you some money in the early stages of mitigation and cleanup, some considerations can make the process safer and more comfortable to accomplish.

Keeping yourself safe should always be the top priority when addressing fire damage in Forest Hills properties. After a fire gets extinguished, the earliest stages of inspection and damage assessment must happen slowly and thoroughly to ensure that all areas get cataloged and adequately evaluated. Maintaining safe conditions begins with the proper personal protective equipment like our SERVPRO team uses to navigate a damaged property safely after a fire.

Closed Shoes

You do not know the condition of certain materials you could be stepping on or what might lurk in piles of debris and buildup. Work boots are even more ideal for these situations, but they may not be something every property owner has.

Respirator

This gear is a purchase you can make at any chain hardware store. Paper masks are not as effective and allow more penetration than half or full-face respirators with cartridges.

Gloves

Much like closed-toe shoes, debris removal and damage assessment often require moving damaged components around physically. Be prepared for nails, broken glass, and other threats with durable, thick gloves.

Tyvek Full Suit

This attire is a classic look for our SERVPRO professionals entering your home for debris removal and cleanup after a fire. It offers a lighter weight and complete body protection for our technicians.


Protecting yourself during any stage of fire loss recovery is critical. It is something that should get taken seriously to keep you and your family safe. If a job becomes too big, or you need a second opinion, you can count on our SERVPRO of Forest Hills / Ridgewood team to arrive quickly to help. Give our experts a call anytime at (718) 381-3702.

SERVPRO Is Your Go-To Place for Mold Damage Remediation in Queens

5/23/2022 (Permalink)

mold in ceiling corner Call your local professionals at SERVPRO of Forest Hills/Ridgewood to ensure your home is dry and sanitary.

We Are Mold Damage Cleanup Experts in Queens

There are many reasons for choosing SERVPRO to remediate your mold-impacted home in Queens, but the most important one is our professional knowledge. We know what needs to be done to clean up, repair, and return your home to its original state. Therefore, we often finish your job quickly and get it done right the first time, saving you time and money.

SERVPRO is well-versed in the cleanup and restoration industry’s standard procedures for handling mold damage in Queens. Our dedicated mold specialists follow these whenever they do mold inspection, mold removal, or other mold remediation work. The steps SERVPRO takes to deal with residential mold involve containment, removal, and drying efforts. Specifically, they include:

  • Establishing “clean” and decontamination rooms, setting up containment barriers with plastic sheets, sealing HVAC vents to prevent contamination of the ventilation system, and creating negative air pressure in impacted spaces
  • Vacuuming loose mold fragments into HEPA filters and removing extensively mold-contaminated, porous things like drywall, insulation, and carpeting from the home
  • Cleaning dry, non-porous materials like metal, glass, and plastics with HEPA vacuuming
  • Damp wiping soil-covered, non-porous surfaces with mold using a detergent solution 
  • Employing damp wiping or abrasive methods to clean semi-porous surfaces/materials like concrete and wood 
  • Drying interiors and their contents to average moisture levels with air movers and dehumidifiers (once mold has been cleaned up) to prevent future mold growth

Once these measures have been completed, mold-damaged residences are usually returned to their original conditions.

Now, you can see why SERVPRO of Forest Hills/Ridgewood has gained the reputation of being one of the best mold damage remediators in the Queens area. With this in mind, consider contacting us whenever your home has mold-related issues that need to be addressed. Our mold experts are ready for your call whenever you need them at (718) 381-3702.

We Get You Back To Business In Rego Park

4/25/2022 (Permalink)

Floor Damage Our state-of-the-art equipment and advanced cleaning techniques will restore your building after you have a water damage disaster.

Our Commercial Water Removal Services Right Everything after Accidents in Rego Park Retail Shops

Minor plumbing mishaps and terrible weather events can create emergencies within your shop in Rego Park that affects your business. People coming to your store do not expect conditions that compromise their safety, and government regulations require employers continuously maintain safe environments. The liability that results from unsafe situations requires your immediate concern and attention.

When retail shops in Rego Park need commercial water removal services that restore dry, safe conditions, we know that we must act quickly from the initial call. We want our customers to know, We’re Faster To Any Size Disaster and understand your concerns regarding interruptions, expenses, and possible changes to your shop’s interior.

Our specialists and technicians receive certificates from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), ensuring their ability to professionally mitigate and restore your retail setting back to how you remember. Working with our building services staff, we remove damaged materials and building components, repair places where minor damage may worsen, clean areas at risk of sustaining damage and dry the entire setting. We can handle severe disasters, including fallen trees that tore through your roof, also.

Your store’s merchandise, the units used for displaying these items to your shoppers, and any other furnishings also require the attention of SERVPRO’s IICRC-certified Water Damage Restoration Technicians (WRT). The glass, metal, and wood of these structures require the elimination of dampness to protect from loss caused by rust, grime, and other problems that can visit your business. We extract moisture from these after we gather them together and place them inside a drying chamber. 

We help retail businesses recover inventory and reduce loss by helping gather undamaged items and setting those needing replacements. We can list these for you on inventory sheets that help you with the task of replenishing your stock. Many stores include damaged items in particular areas marked appropriately to help customers obtain a bargain while decreasing their losses related to inventory. We can help you eliminate 

Carpets and rugs need protective measures against moisture trapped in their fibers, and thorough cleaning can provide precisely what these floor coverings need. Many times, we also find shops with tile and other types of flooring. We can dry all of these and prevent any warping, bubbling, or other signs of a past water-related emergency. Although many smaller-sized shops can mop up or use a wet-dry vac to remove small spills, relying on our building services team to repair plumbing and other leaks, including those coming from the roof or appliances, can free up additional resources that you need.  

SERVPRO of Forest Hills / Ridgewood takes pride in helping businesses with water removal and extraction services in Forest Hills, Kew Gardens, and Rego Park. We also provide mitigation and other services to those areas, as well as to the Ridgewood area. Contact our 24-hour emergency services team by calling (718) 381-3702 any day. We can help you by making everything “Like it never even happened.”

The Multi-Step Cleaning Process Necessary after Flood Damage in Your Forest Hills Home

4/15/2022 (Permalink)

Forest Hill Gardens Sign SERVPRO knows the necessary steps to take with flood damage in Forest Hills.

Let us Walk You Through Your Flood Damaged Forest Hills Residence.

Flooding incidents can lead to severe damages in your Forest Hills home. However, the most obvious concern is the soiling left in the wake of the incident. It is usually widespread and requires several cleaning steps before the home can regain its normal sanitary state. Seeking professional help can ensure the cleaning process runs smoothly because of the expertise and resources the service provider has.

Removing the murk left after flood damage in your Forest Hills home is an integral part of the restoration process. The floodwaters drive different soils, including mud and silt, into the house, especially when groundwater is involved. Unlike plain water, which you can scoop with buckets and wipe with mops, removing silt and mud is more complicated. There is also the issue of disposal since such materials are considered hazardous. Our SERVPRO technicians bring shovels and disposal bins, among other tools, to the loss site allowing easier scooping and transportation to the disposal site.

Floodwaters leave debris at the loss site. While some of the debris might be from outside the structure, the rest forms from materials and contents ruined within the structure. Cleaning up, therefore, involves the demolition of parts of the structure to remove materials such as wet drywall, insulation, carpets, and pad. Demolition can cause additional damage if not done correctly. In most cases, lack of proper tools leads to those other problems. Our SERVPRO crews have access to a variety of tools that ease the task, including:

  • Molding Lifters
  • Rubber Hammers
  • Pry bars or crowbars
  • Air Sleds

Some aspects of flooding can continue causing problems in the future if not appropriately addressed during the cleaning phase. Failure to disinfect all affected areas can pose serious health risks. Our SERVPRO team sprays EPA registered disinfectants directly into all flooded areas before starting the restoration process. We also use professional cleaning products which act as sanitizers, disinfectants, or anti-microbial agents. We also remove excess moisture from contents, building materials, and the air using dehumidifiers and air movers.

For thorough cleaning during the restoration of flood damage, call SERVPRO of Forest Hills / Ridgewood to assist. You can reach us at (718) 381-3702 any time. We’re Faster To Any Size Disaster.

You Can Call Our Technicians 24/7 After A Fire In Your Forest Hills Home

4/7/2022 (Permalink)

We Can Help Sign SERVPRO of Forest Hills / Ridgewood can help you take measures to limit additional deterioration.

Reducing The Level Of Secondary Fire damage In Forest Hills

A little fire can turn into a big blaze in a matter of seconds, causing widespread damage. Even after the flames and embers die down, secondary damages can still happen and, in most cases, lead to severe outcomes such as huge restoration costs that can drive your insurance premiums up. Our professional restoration services can help prevent such secondary damages because we arrive early at your loss site and take preventive measures.

Fire damage in Forest Hills is likely to open up the property and its contents to external elements by shattering windows or puncturing holes on the roof or exterior walls. Such openings create access points for weather elements, wild animals, and even vandals to cause further damage. Our SERVPRO technicians board up the affected properties and install roof tarps immediately after arriving at your loss site.

In the aftermath of a fire, several residues, including soot and ash, spread all over the property. Some of these residues are acidic and therefore cause surfaces to deteriorate through staining and corrosion. Such deterioration mainly affects metallic items or finishes which rust and stone materials such as marble which stain. Our SERVPRO technicians prevent this by pre-cleaning any materials we establish to be at risk. We also apply a thin oil film to protect the material from other residues that may accumulate later. Taking such measures helps prevent subsequent deterioration.

Apart from the damages caused by the fire, the measures taken to put it out can also lead to other damages. Water is the primary fire suppression medium. It is sprayed in considerable volumes to kill the fire leaving the property wet. Wetness can lead to mold and other forms of deterioration, such as rot. Our SERVPRO technicians extract such water fast using water extractors. We also use drying equipment like air movers and dehumidifiers to remove excess moisture.

Homeowners in Kew Gardens, Rego Park, and Ridgewood end up footing the bill, whether the damage is from the actual fire or secondary issues. SERVPRO of Forest Hills / Ridgewood can help you take measures to limit additional deterioration. Call us at (718) 381-3702 any time.

The Water Restoration Process for Carpets in Queens Homes

3/23/2022 (Permalink)

Water Soaked Carpet Call the professionals at SERVPRO of Forest Hills / Ridgewood (718) 381-3702 to help with water restoration to your property.

Special Tools Are Needed for Water Removal and Cleanup for Carpets in Queens Residences

There are multiple pieces of equipment in our inventory specifically designed for removing standing water and trapped moisture from flooring materials. Carpets can require some of these designed tools. 

Eliminating Surface Pooling

First, when addressing water restoration in Queen's residences is eliminating surface water with extractors. There are several types for this like: 

  • Vacuums
  • Pumps
  • Drying Tools

We must also pull moisture from the carpet and pad with special carpet wands. These high-strength extensions extract the majority of trapped water. 

Weighted Extractors

We have many effective tools to overcome standing water and trapped moisture within the carpet materials. Weighted extractors use the physical weight of the restorer to push plates against the surface layer and padding. The process will squeeze water out as it presses firmly into the solid subflooring to an onboard vacuum. 

Floating the Carpet

Another effective solution for drying and restoring carpet and floors in the home is to place low-profile centrifugal air movers between the carpet and padding layers. The objective of this process is to dry both of these materials simultaneously. When effective, floating the carpet can make the difference in preventing the tear out and replacement of these flooring elements.

Is the Subflooring Damaged?

A question that must be asked when we get water restoration underway for homes and apartments in the city is whether the subflooring has become damaged or not. Many multi-story structures feature concrete subflooring, making the restoration process less complicated by removing standing water and preventing moisture migration to other areas. When an OSB board or plywood is the subflooring, these are more susceptible to absorption and saturation. These considerations must be made when drying the structure to prevent damp pockets from going unnoticed.

Carpets are a standard installation for homes and apartments, so it is a material that can become damaged when pipes leak or appliances malfunction. Give our SERVPRO of Forest Hills / Ridgewood roster a call to help you mitigate loss and dry up the damage at (718) 381-3702.